IT Support
Avoid downtime with our IT support options. We’ll keep your infrastructure running securely and efficiently.


OSI Managed Services

Managed Services

As a Managed Services Provider (MSP), we assume responsibility for a defined set of services. For companies wishing to maintain control of costs, a Managed Services Agreement (MSA) can offer cost predictability and enhance peace-of-mind.

  • Predictable monthly budget.
  • Guaranteed response times for emergency and preventative maintenance.
  • Preferred customer status gives you priority sequence on service calls.
  • Senior Technical Consultant assigned to your account.
  • Quarterly client reviews.
  • Formal Service Level Agreement (SLA) designed to meet your unique needs.
  • Preferred pricing on any hardware or software purchases.


Remote Monitoring, Backup & Recovery

Could your business survive if you lost all of your mission critical data? If you had a fatal server crash, how quickly could you retrieve your data from your existing backup data repository? Back up and recovery aspects are the most important component of your IT infrastructure, yet it is often overlooked.

  • Check integrity of data backups.
  • Perform disaster recovery routines by checking and validating integrity of your data.
  • Health check monitoring on mission critical devices.
  • Security of data while 'at rest' in Data Centre or in transit.

OSI Remote Monitoring, Backup & Recovery Services


OSI IT Outsourcing

IT Outsourcing

If you have an in-house IT team, but require additional technical capabilities for custom projects, we can help.

  • 'Pay as you go' services that won’t blow your budget.
  • Utilize additional resources only when required.
  • OSI will become an extension of your existing IT department.


Contact Us

7325 - 12th Street SE
Calgary, Alberta
T2H-2S6

Email

phone: (403) 297-9795
toll free: (866) 297-9795

Better Business Bureau

Our Partners

At OSI we partner only with the following Tier 1 vendors:

Aerohive
Apple
Barracuda Networks
HP
Jamf Software
Microsoft
Dell
SonicWALL

Our team of highly trained professionals carries appropriate certifications from each of these vendors.

Careers

We are always looking for certified IT talent to work with our Education and SMB clients. For more details, forward your resume to info@officesolutions.ca and we will contact you to review available positions.

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